Atlanta Braves Box Office: How to Get Tickets, Hours, and Local Tips

Catching an Atlanta Braves game in person is a big part of the sports experience in metro Atlanta. Whether you’re a local, planning a family outing, or visiting the city and want to see a game at Truist Park, understanding how the Atlanta Braves box office works will save you time, money, and frustration.

This guide walks you through where the box office is, how it works, what to expect with fees and policies, and the best local tips for buying Braves tickets in Atlanta.

Where Is the Atlanta Braves Box Office?

The Braves play at Truist Park in Cobb County, just northwest of downtown Atlanta, at 755 Battery Avenue SE, Atlanta, GA 30339.

The main Atlanta Braves box office is located at Truist Park, near the stadium entrances and The Battery Atlanta development. Signage around the ballpark on game days will direct you to the ticket windows.

Because specific window locations or hours can shift over time, especially between the regular season and postseason, it’s smart to:

• Look for “Ticket Office” or “Box Office” signs when you arrive at The Battery Atlanta.
• Ask game-day staff or security near the main gates for the closest ticket window.

Typical Box Office Hours in Atlanta

Exact hours can change by season, but the general pattern for the Braves box office in Atlanta is:

• Game days:
  • Opens several hours before first pitch
  • Stays open at least through the early portion of the game
• Non-game days (in season):
  • Often open limited hours during the day for advanced sales

For the most accurate information close to your game date:

• Check the day-of-game schedule and plan to arrive earlier than you think you need.
• Allow extra time for Atlanta traffic, especially if you’re coming via I‑75, I‑285, or through downtown.

Ways to Buy Atlanta Braves Tickets

The Braves box office is only one way to get tickets if you’re in or near Atlanta. Locals typically use a mix of methods depending on price, convenience, and whether it’s a last-minute outing.

1. Buying in Person at the Box Office

Buying directly at the Truist Park box office can make sense if:

• You prefer to pay cash or in person.
• You want to avoid some online fees (though some service charges may still apply).
• You are already at The Battery Atlanta for food, shopping, or an event and want to pick up tickets.

Pros:

• Face-to-face help from ticket agents
• The ability to ask seat-location questions and compare sections
• Good option for people who are less comfortable buying online

Cons:

• You must travel to Truist Park ahead of time or early on game day
• Wait times can be longer, especially on weekends, rivalry games, and postseason

2. Buying Online (Most Common for Atlanta Fans)

Most people in the Atlanta area now buy Braves tickets online and either:

• Save a digital ticket to their phone, or
• Print at home if that’s still supported at the time of purchase

Online sales let you:

• Compare views from different sections
• See a wider range of available seats and price points
• Secure tickets earlier, especially for high-demand games

Even if you live near Truist Park (Vinings, Smyrna, Marietta, or inside the Perimeter), online purchase is often more convenient than a separate trip to the box office.

3. Day-of-Game Purchases

If you’re spontaneous or already at The Battery Atlanta for food or drinks:

• You can often buy tickets the same day of the game at the box office, as long as the game is not sold out.
• For popular opponents or special events (like Opening Day, postseason, or big promotional nights), day-of-game availability may be limited.

Atlanta fans who wait until the last minute should:

• Be flexible about where you sit.
• Arrive at The Battery early to reduce parking stress and box office lines.

Ticket Types Available at the Braves Box Office

The Atlanta Braves box office generally handles a variety of ticket types:

Single-Game Tickets

Single-game tickets are the most common for Atlanta residents and visitors. You can typically choose from:

• Lower-level seats near the field
• Home run porch and outfield seats
• Upper deck and value sections
• Club seats and premium locations (if available)

Prices vary significantly depending on:

• Opponent
• Day of the week (weekend vs weekday)
• Time of season
• Promo nights or special events

Season Tickets and Partial Plans

For Atlanta-area fans who attend multiple games per season:

• The box office staff can often direct you or connect you with the Braves’ ticket staff for:
  • Full-season tickets
  • Partial-season plans (e.g., weekend packages, weekday plans)
• These usually provide better per-game value and priority for postseason tickets, but require a larger upfront commitment.

If you live in metro Atlanta (Cobb, Fulton, DeKalb, Gwinnett, etc.) and go to several games a year, it’s worth at least asking at the box office or calling the Braves ticket sales office for options.

Group Tickets

For groups, schools, companies, or youth teams in Atlanta, the Braves offer group ticket options. The box office may:

• Sell group blocks directly (depending on size), or
• Refer you to a group sales representative who can:
  • Help secure seats in the same section
  • Provide information about group experiences, like on-field activities or scoreboard messages

Groups usually need advance planning, so it’s best not to wait until game day.

Special Events and Premium Areas

Some premium locations at Truist Park—such as suites, clubs, or special hospitality areas—are usually handled by dedicated sales staff rather than the regular ticket windows.

If you’re in Atlanta and interested in hosting a:

• Corporate outing
• Birthday party
• Special event night

You can start by asking the box office, and they will typically point you to the correct Braves department or provide a phone number or office contact at Truist Park.

Fees, Payment Methods, and Policies

Ticket Fees

When buying tickets in Atlanta, fees may differ depending on how you purchase:

• In person at the box office:
  • Sometimes has fewer or different service fees than online purchases, but not always fee-free.
• Online or mobile:
  • Typically includes convenience fees and possibly additional charges per order or per ticket.

To avoid surprises:

• Ask the box office agent for the total cost per ticket, including fees, before deciding on your section.

Accepted Payment Methods

At the Truist Park box office, payment methods typically include:

• Major credit and debit cards
• Mobile payment methods in some cases
• Cash, depending on current stadium policies (some venues move toward cashless systems)

Since stadium policies can change, especially around health and safety or security protocols, it’s wise to:

• Bring at least one card and be prepared for cashless transactions.

Ticket Changes, Refunds, and Rainout Policies

Braves ticket policies are usually consistent with other Major League Baseball teams:

• Refunds:
  • Standard practice is that tickets are non-refundable, except under specific conditions like officially canceled games.
• Exchanges:
  • Some ticket types (like season tickets or special packages) may allow limited exchanges; single-game tickets often do not.
• Weather / Rainouts:
  • If a game is officially postponed or not played, tickets are generally honored for the rescheduled game or subject to a defined exchange policy.
  • Atlanta’s summer weather can be unpredictable, with afternoon storms, so postponements are not unheard of.

At the box office, you can ask:

• “If this game is postponed tonight, what happens to my ticket?”

They should explain the current Braves policy for that season.

Getting to the Braves Box Office at Truist Park

Driving and Parking

Truist Park sits near the I‑75 / I‑285 interchange in the Cumberland area. Atlanta traffic, particularly on weekday evenings, can be heavy.

Local tips:

• Plan extra time if you’re driving from midtown, downtown, Buckhead, or the outer suburbs.
• Prepay parking in an official Braves lot when possible.
• Follow on-site signs to game-day parking; staff can direct you toward the closest path to the box office.

Parking lots are spread throughout the area surrounding The Battery Atlanta, so you may walk a bit to reach the ticket windows.

Rideshare and Drop-Off

Rideshare services are popular among Atlanta fans, especially for night games:

• There are usually designated rideshare zones near Truist Park.
• Ask your driver to drop you near The Battery Atlanta main plaza, then follow signs or staff directions to the box office.

This can help you avoid the stress of parking and navigating multiple decks or lots.

Public Transit Options

Public transit to Truist Park is more limited than to downtown or midtown Atlanta, but you do have options:

• CobbLinc (Cobb County transit) may operate routes that pass near the Cumberland area, depending on the schedule and day.
• Some fans combine MARTA rail with rideshare, taxi, or shuttle services from central hubs like Arts Center Station or Cumberland Transfer Center.

If you rely on public transit in Atlanta, plan your route ahead of time and allow for:

• Transfers
• Possible walk between stops and the park

Box Office vs. Secondary Market in Atlanta

Many fans compare box office prices with resale (secondary market) tickets.

• Box Office (Primary):

  • Tickets come directly from the Braves.
  • You know the tickets are valid and current.
  • Prices follow the team’s dynamic pricing model, which can go up or down based on demand.

• Secondary Market (Resale):

  • Tickets may be above or below face value.
  • You might find deals on low-demand games or pay more for premium matchups.
  • There’s an extra layer of verification and transfer, usually via digital tickets.

Atlanta residents who want maximum certainty and support—especially for important games with kids or out-of-town guests—often prefer to buy directly from the Braves’ box office or official online channels.

Accessibility and Special Assistance

Truist Park and the Atlanta Braves box office provide services for fans with disabilities or mobility needs, such as:

• Accessible seating options in multiple sections
• Information on wheelchair access and companion seating
• Guidance on drop-off locations closer to accessible entrances

When buying at the box office:

• Mention any mobility, hearing, or visual needs so agents can help find appropriate seating and access routes.

If you’re planning from elsewhere in metro Atlanta, calling ahead to the Braves ticket office can also help you understand:

• Best gates to use
• Whether you should arrive early for easier navigation

Practical Tips for Atlanta Fans Using the Braves Box Office

Here is a quick, locally focused summary to help you plan:

If you live in Atlanta or are visiting and want to see the Braves, the Truist Park box office is a straightforward way to buy tickets, ask questions, and get guidance tailored to your situation. Plan around local traffic, check game significance, and know roughly what kind of seat you want before you walk up to the window, and you’ll be well prepared for a smooth game-day experience.