How to Use “My Atlanta Braves Account”: A Local Guide for Fans in Atlanta, GA

If you follow the Atlanta Braves—whether you live in the city, commute in for games, or are planning a baseball-focused visit—your “My Braves Account” is the digital hub for almost everything you do with the team. It’s how most Atlanta fans now manage tickets, enter Truist Park, transfer seats to friends, and access season-ticket benefits.

This guide walks you through how your Braves account works, with a specific focus on how it fits into game day and daily life in Atlanta.

What Is “My Braves Account”?

My Braves Account is your online ticketing and account portal for the Atlanta Braves. It’s typically where you:

• Buy and manage single-game tickets
• Access season tickets and memberships
• Store mobile tickets used to enter Truist Park
• Transfer or resell tickets
• Update your contact and payment information
• View certain Braves-related offers or preferences

Most Atlanta fans use it through a combination of:

• A web browser on a computer or phone
• A mobile app that stores and displays game tickets at Truist Park gates

If you regularly go to games in Cumberland / The Battery Atlanta area, having your Braves account set up and tested before you leave home can make the difference between a smooth entrance and a stressful scramble at the gate.

Getting Started: Creating or Accessing Your Braves Account

Step 1: Confirm if You Already Have an Account

If you’ve ever:

• Purchased Braves tickets online
• Been a Braves A-List Member (season-ticket holder)
• Received digital tickets from someone else

you may already have an account under your primary email address.

Try logging in first using that email and the “forgot password” option if needed. Many Atlanta fans discover they already have an account from a past game or group outing.

Step 2: Set Up a New Account (If Needed)

If you do not have an account yet, you’ll usually be asked for:

• Full name
• Email address (use one you check often)
• Mobile number (important for mobile entry and alerts)
• A secure password

Use an email you can easily access on your phone while you’re at Truist Park or around The Battery Atlanta, in case you need to verify or reset something on the spot.

Using Your Braves Account for Tickets in Atlanta

Buying Tickets for Games at Truist Park

When you’re logged into your account, you can typically:

• Browse upcoming Braves home games in Atlanta
• Choose seating sections (from the Chop House to upper deck)
• Select the number of seats
• Pay using your preferred method
• Have tickets delivered digitally to your account

For big rivalry games, postseason matchups, or popular giveaway nights, Atlanta fans often see seats sell quickly. Having your Braves account already set up lets you check out faster and avoid losing seats during purchase.

Viewing and Saving Your Mobile Tickets

Once your purchase is complete, your tickets will usually appear under a “Tickets” or “My Events” section of your Braves account.

Before you head to Cobb County for a game:

• ✅ Open your account and verify that all tickets show the correct date and opponent
• ✅ Add tickets to your mobile wallet if your phone supports it
• ✅ Take a quick screenshot as a backup (some scanners still prefer the live barcode, but a screenshot can help if your data connection is poor outside the stadium)

Cell service near Truist Park can be spotty on packed game days, especially in crowded plaza areas around The Battery. Pre-loading your tickets is one of the most helpful habits for Atlanta regulars.

Managing A-List and Season Tickets in Atlanta

Many Atlanta locals and businesses hold season tickets (A-List Memberships). Your Braves account is the main place to:

• View your full season schedule
• See seat locations and parking (if included)
• Transfer individual games to clients, friends, or family
• Post tickets for resale, when allowed
• Track renewal information and preferences

Common Uses for Atlanta Season-Ticket Holders

• Weeknight traffic: If you know you’ll be stuck on I-75, I-285, or GA-400 and can’t make first pitch, you can quickly transfer or resell your tickets from your account.
• Sharing with coworkers in Downtown, Midtown, or Buckhead: Many office groups distribute tickets digitally, so each person can scan their own entry at the gate.
• Planning around MARTA or rideshare: Knowing your seat location in advance helps coordinate meeting spots inside the ballpark.

Transferring, Reselling, and Sharing Tickets

Transferring Tickets to Friends or Family

Say you’re in Decatur, Sandy Springs, or East Atlanta, and you want to give tonight’s tickets to a friend:

1. Log into My Braves Account.
2. Go to your upcoming game.
3. Select “Transfer” or similar wording.
4. Enter the recipient’s name and email or mobile number.
5. Confirm the transfer.

The recipient will usually get a message allowing them to accept and view the tickets in their own Braves-related account or compatible app.

This works especially well when people are arriving from different parts of Metro Atlanta and want to scan in at different Truist Park gates.

Reselling Tickets You Can’t Use

If plans change:

• Many Atlanta fans post unwanted game tickets for resale directly through their Braves account.
• Your tickets may then appear on an approved resale marketplace associated with your account.

Always:

• Read any fees or payout terms before listing
• Confirm how and when funds will be available
• Remove listings if you change your mind before they sell

Updating Your Personal and Payment Information

A well-maintained account helps avoid problems on game day.

Inside your Braves account, you can usually manage:

• Address: Use your current Atlanta or Metro Atlanta address, especially if you receive physical mail or bills.
• Email & phone: Essential for last-minute communication about game time changes, weather delays, or ticket issues.
• Saved payment methods: Cards you’ll use to buy tickets or pay for renewals.

If you regularly attend games after work in areas like Downtown, Midtown, or Perimeter Center, keeping your info up to date can reduce friction when buying last-minute seats or parking.

Game Day in Atlanta: Using Your Account at Truist Park

Arriving at Truist Park

On game days, once you’re near The Battery Atlanta or in the Cumberland area:

1. Open or unlock your phone while still in the car, on MARTA, or walking from parking.
2. Go into My Braves Account or your connected mobile ticket app.
3. Pull up your game tickets and make sure each seat has a visible barcode or QR code.
4. Have your screen brightness turned up for easy scanning.

At Truist Park gates, staff are accustomed to mobile-only entry, especially for Atlanta locals and regulars. Paper tickets are now less common.

If Your Phone Battery Is Low or You Lose Signal

Common Atlanta scenarios:

• Your battery drains after navigating through traffic or using rideshare apps.
• Network speeds slow down because tens of thousands of fans are in the same area.

Helpful steps:

• 🔌 Charge your phone in the car or bring a small battery pack.
• 🧾 Add tickets to your mobile wallet ahead of time; they often work even with weaker data.
• 🧍 If you’re completely locked out of your phone or account, you may need to visit on-site ticket services at Truist Park with an ID and purchase confirmation.

Where to Get In-Person Help in Atlanta

If you run into problems with My Braves Account or your tickets, you have a few local options.

Truist Park Ticket Office & Services

On game days and certain non-game days, you can typically get help in person at:

Truist Park Ticket Office
755 Battery Ave SE
Atlanta, GA 30339

What they may help with:

• Issues accessing your digital tickets
• Questions about seat locations
• Assistance with transfers or account access
• Support for A-List and season-ticket concerns

Hours can vary by season and event, so many fans verify opening times before driving from areas like Gwinnett, Henry, or Cherokee County.

Customer Service by Phone or Email

If you’re in Metro Atlanta and having trouble before you head to the ballpark, customer service options connected to the Braves ticketing system are often the fastest way to:

• Reset access to your account
• Confirm whether tickets are valid and assigned to the correct email
• Clarify policies on refunds, exchanges, and resales

Have ready:

• Your account email
• The game date and opponent
• Any order or confirmation numbers

Common Atlanta-Specific Questions About My Braves Account

Can I Use My Braves Account for Group Outings?

Yes. If you’re organizing:

• A company outing from Downtown Atlanta
• A church or school group from the suburbs
• A family reunion meeting at Truist Park

Your Braves account often becomes the central place to hold and distribute tickets. You can buy a block of seats and then transfer individual tickets to each attendee so they can arrive and enter on their own schedule.

What If I’m Visiting Atlanta and Don’t Live Here?

Even if you’re just in town for a weekend:

• You’ll still benefit from having a Braves account for digital ticket delivery.
• Use a personal email and mobile number you can access while traveling.
• Download your tickets before leaving your hotel in Downtown, Midtown, Buckhead, or near the airport to avoid connection issues around Truist Park.

Can I Access My Account from Multiple Devices?

In practice, many fans:

• Log in on a home computer to compare seats and finalize purchases
• Then access tickets on a smartphone for game-day scanning

Just be sure you log out on shared or public computers around Atlanta (libraries, office spaces, etc.) so your payment details remain secure.

Quick Reference: What You Can Do in “My Braves Account”

Using My Braves Account smoothly can make Braves baseball in Atlanta feel much easier—whether you’re catching a weekday game after work, planning a big family outing, or managing season tickets all year long. The key is to set up, verify, and test your account before game day so that once you’re at Truist Park, you can focus on the game instead of your phone.