How to Access Your Atlanta Falcons Season Ticket Account and Mobile Tickets

If you have Atlanta Falcons season tickets or you’re thinking about becoming a season ticket member in Atlanta, understanding how to log in, manage your account, and use digital tickets on game day is essential. This guide walks you through the Atlanta Falcons season ticket login process and what to expect at Mercedes‑Benz Stadium.

Where and How to Log In to Your Falcons Season Ticket Account

Most Atlanta Falcons season ticket holders use the team’s online ticketing portal and a mobile app to manage their tickets.

Common ways to access your account

You will typically log in using:

• Email address and password you used when purchasing season tickets
• Or a single sign-on account connected to your Falcons ticketing profile

Once you’re logged in, you can usually:

• View all home games included in your season ticket plan
• Access mobile tickets for upcoming games
• Transfer tickets to friends or family
• Resell eligible tickets on the authorized marketplace
• Pay invoices or renew season tickets

If you ever purchased Falcons tickets online before becoming a season ticket member, you may already have an account under the same email.

First-Time Setup for Atlanta Falcons Season Ticket Login

If this is your first year as a season ticket member in Atlanta, plan a few extra minutes to get your login set up.

Step-by-step: Setting up your account

1. Locate your welcome email

   • After purchasing season tickets, you should receive a welcome or confirmation email from the Falcons ticketing team.
   • This usually includes a link to activate your account or reset your password.

2. Create or confirm your password

   • Follow the link and choose a strong password.
   • Use the same email address you used when you bought your season tickets.

3. Confirm your personal details

   • Check your name, phone number, and mailing address.
   • Make sure everything matches your information in Atlanta (this helps with customer support and billing).

4. Download the official mobile app

   • Search for the official Atlanta Falcons or Mercedes‑Benz Stadium app in your app store.
   • Log in with the same email and password as your season ticket account.

5. Test your login before game day

   • Open the app, tap into Tickets or My Tickets, and confirm that your season tickets appear under upcoming events.

Doing this a few days before your first home game in Atlanta helps you avoid last‑minute issues at the gates.

Using Mobile Tickets at Mercedes‑Benz Stadium

In Atlanta, Mercedes‑Benz Stadium (MBS) uses mobile-only ticketing for Falcons games in most situations. That means your phone is your ticket.

What that means for season ticket members

• Your season tickets live in your digital account.
• For each game, you pull up your tickets on your phone and scan at the gate.
• Barcodes often refresh dynamically, so screenshots usually do not work.

Best practices on game day 📱

• Charge your phone before heading downtown.
• Make sure you’re logged in to your account before you reach the gate.
• If cell service is crowded around the stadium, being logged in already can save time.
• If you have multiple people on your account, transfer each ticket to the person using it so everyone can enter smoothly.

Viewing, Transferring, and Reselling Falcons Season Tickets Online

Once you’re logged in to your season ticket account, you can manage tickets for any Falcons home game in Atlanta.

Viewing your tickets

• Go to My Tickets or My Events.
• Locate the game date at Mercedes‑Benz Stadium.
• Tap the game to see your seat location, section, and row.

Transferring tickets to friends or family

If someone else is using your seat:

1. Select the specific game in your account.
2. Choose Transfer or Send.
3. Pick the seats you want to send.
4. Enter the recipient’s name and email or mobile number.
5. Confirm the transfer.

The recipient will generally receive an email or text asking them to accept the tickets and may need to create their own ticketing account if they don’t already have one.

Reselling tickets

If you can’t attend a game in Atlanta:

• Look for an option like Sell Tickets or Post for Resale within your account.
• Select the game and seats.
• Set your price if allowed, or follow the platform’s pricing tools.
• Confirm the listing.

Once tickets are sold, they’ll typically disappear from your inventory, and you’ll receive payment through the approved method in your account, according to the marketplace’s rules.

Common Login Problems for Falcons Season Ticket Members

Even long-time season ticket holders in Atlanta sometimes run into login issues. Here are common problems and what to do next.

1. Forgot password

• Use the “Forgot Password” link on the login page.
• Enter your email address.
• Check your inbox (and spam folder) for a reset link.
• If you don’t see it after a few minutes, try again or confirm you’re using the correct email.

2. Can’t remember which email is on file

This is common if you have multiple personal and work emails.

• Think back to which email you used to purchase your tickets.
• Search your email for “Atlanta Falcons” or “Mercedes‑Benz Stadium” to find a confirmation.
• If you still can’t find it, you’ll likely need to contact the Falcons ticket office.

3. Email address changed

If you’ve moved, changed jobs, or updated your primary email:

• Try logging in with the old email first.
• Once logged in, update your contact information in your profile settings, if the system allows.
• If you no longer have access to your old email, reach out to Falcons ticket support so they can verify your identity and update the account.

4. Account locked or repeated error messages

• Double-check your password and caps lock.
• Avoid too many rapid attempts.
• Use the password reset option.
• If the issue continues, call or email Falcons ticketing support for help.

Where to Get In-Person or Phone Help in Atlanta

If you prefer to talk to someone locally, Atlanta residents and visitors can get help directly from the team’s ticketing staff.

Mercedes‑Benz Stadium – Ticket Office

Address:
Mercedes‑Benz Stadium
1 AMB Drive NW
Atlanta, GA 30313

The stadium’s ticket office typically operates on event days and some weekdays. Hours can change during the offseason or outside of major events, so it’s smart to call ahead or check official schedules before visiting.

At or through the ticket office, you can usually:

• Get help with season ticket login issues
• Verify your account email
• Ask questions about seat locations, upgrades, or parking
• Get assistance with transfers and mobile ticket access

If you’re already at a Falcons game and your login isn’t working, look for:

• Ticket Resolution or Guest Services windows near the entry gates
• Stadium staff who can direct you to the nearest Service Center

They can usually help you access your season ticket account, confirm your seats, or provide other entry solutions.

Tips for Atlanta Locals and Visitors Using Season Tickets

For Atlanta residents

• Consider logging in to your account early in the week before a Sunday game to manage transfers or resales.
• If you share season tickets with family or coworkers, decide in advance who controls the main account and how you’ll split or transfer tickets.
• Save your season ticket login credentials in a password manager so you don’t have to reset every few weeks.

For visitors using someone else’s season tickets

If a friend in Atlanta is sending you their Falcons season tickets:

• Make sure they transfer the tickets to your own email or phone number.
• Once you receive the transfer notice, accept the tickets and create your own login if needed.
• Download the relevant app before you head to the stadium so your tickets are ready at the gate.

Quick Reference: Falcons Season Ticket Login Essentials

By getting comfortable with your Atlanta Falcons season ticket login, you’ll have a smoother experience entering Mercedes‑Benz Stadium, sharing seats with friends, and keeping your tickets organized all season long in Atlanta.