Atlanta United & Ticketmaster: How to Buy, Sell, and Manage Tickets in Atlanta

If you’re searching for “Atlanta United Ticketmaster,” you’re probably trying to figure out the easiest way to get into a match at Mercedes‑Benz Stadium or manage tickets you already have. In Atlanta, nearly everything related to Atlanta United FC tickets is tied closely to Ticketmaster and the club’s digital ticketing system.

This guide walks you step by step through how it works in Atlanta—buying, selling, transferring, and using tickets on matchday—so you know exactly what to expect before you head downtown.

How Atlanta United Tickets Work With Ticketmaster

Atlanta United plays its home matches at:

Mercedes‑Benz Stadium
1 AMB Drive NW
Atlanta, GA 30313

For most public single‑match sales, Ticketmaster is the official ticketing platform. That means:

  • Tickets are almost always digital/mobile only
  • You’ll typically buy, view, transfer, and resell tickets through Ticketmaster or the Atlanta United / Mercedes‑Benz Stadium app
  • Physical tickets or PDFs are generally not accepted at the gate

You may also see some matches sold as part of season memberships or partial plans through the club. Even then, those tickets usually still show up in your Ticketmaster account or in the club app as mobile tickets.

Buying Atlanta United Tickets on Ticketmaster

1. Finding the Right Match

On Ticketmaster, Atlanta United home matches are listed under:

  • Atlanta United FC
  • Venue: Mercedes‑Benz Stadium – Atlanta, GA

When choosing a match, look for:

  • Opponent and competition (MLS, Leagues Cup, U.S. Open Cup, friendlies)
  • Kickoff time (evening vs weekend afternoon can matter for traffic and MARTA schedules)
  • Special events (rivalry matches, playoffs, or doubleheaders sometimes have different pricing)

2. Choosing Your Seats in Mercedes‑Benz Stadium

Mercedes‑Benz Stadium is large, and the experience can vary by section. Common options you’ll see on Ticketmaster include:

Area / Section TypeWhat to Expect (Atlanta Context)
Supporters SectionStanding room, high energy, drums and chants behind the goal.
Lower Level SidelineCloser to the pitch, more expensive, good for families & photos.
Upper Level (300s)More affordable, still good sightlines due to stadium design.
Club / Premium AreasIncludes club access; pricing is higher and may not show for all.

If you’re coming from Midtown, Buckhead, or the suburbs, remember parking and traffic. Sitting closer to certain gates (like Gate 1 or Gate 2) can cut down your walk if you’re using specific lots or MARTA exits.

3. Primary vs. Resale Tickets

On Ticketmaster in Atlanta, you’ll typically see:

  • Standard tickets (primary) – Sold directly from the club/event
  • Resale tickets – Season‑ticket holders and others listing their seats

Both types are digital and scanned the same way at Mercedes‑Benz Stadium. Differences you might notice:

  • Resale prices may be above or below face value, depending on demand
  • Resale seats may have different refund or exchange rules than primary tickets

If you’re trying to stay on budget, compare section by section; often the upper corners or 300‑level sideline offer solid value for Atlanta United matches.

Using Mobile Tickets in Atlanta: What to Expect on Matchday

Most Atlanta United tickets accessed through Ticketmaster are mobile-only. On matchday:

  1. Download the app(s)

    • Ticketmaster app
    • Or the Atlanta United / Mercedes‑Benz Stadium app (if you prefer to centralize everything)
  2. Sign in with the same email you used to buy on Ticketmaster; your tickets should automatically appear.

  3. Add tickets to your mobile wallet (Apple Wallet or Google Wallet) before you leave. This helps if cell service is slow near the stadium.

  4. When you arrive, open the ticket barcode or NFC pass and present it at the gate. In Atlanta, the gates around the stadium are set up with self-scan turnstiles, and staff can assist if you have issues.

💡 Local tip: Cell service can get congested when big crowds cluster outside the stadium and around State Farm Arena or the CNN Center side. Atlanta locals often save time by loading tickets into their phone wallet at home or on MARTA before reaching GWCC/CNN Center Station or Vine City Station.

Transferring Atlanta United Tickets Through Ticketmaster

If you’re giving your tickets to a friend, family member, or colleague in Atlanta, Ticketmaster’s transfer feature is the standard way to do it.

How to Transfer

From your Ticketmaster account or app:

  1. Open “My Tickets”
  2. Select your Atlanta United match
  3. Choose “Transfer”
  4. Select which seats to send
  5. Enter the recipient’s email or mobile number
  6. Confirm the transfer

The recipient will get a notification to accept the transfer. Once accepted, the ticket will appear in their Ticketmaster account or app.

Key points for Atlanta fans:

  • You keep no access once the transfer is accepted; you won’t be able to use those barcodes at Mercedes‑Benz Stadium.
  • Transfers are useful if your plans change due to traffic, weather, or work schedules—all common Atlanta issues on match days.
  • Many local supporters’ groups use transfers to share tickets easily among members.

Selling Atlanta United Tickets on Ticketmaster (Resale)

If you can’t make it to a match in Atlanta, you can often resell your tickets through Ticketmaster’s resale marketplace.

Listing Your Tickets

From your Ticketmaster account:

  1. Go to your Atlanta United event
  2. Choose “Sell” if available
  3. Set your price and seat details
  4. Confirm your payout method (usually a bank account or debit)

Once listed, your seats appear alongside other resale tickets for that match.

Local Considerations for Resale

  • Weekday evening matches in Atlanta: Demand can vary due to commute times on I‑75, I‑85, GA‑400, and the Downtown Connector.
  • Big opponents or rivalry matches at Mercedes‑Benz Stadium often see higher resale prices.
  • Align your price with similar sections rather than the entire stadium; Atlanta fans often shop by row and angle to the pitch.

Season Tickets, Memberships, and Ticketmaster

Many Atlanta residents who attend matches regularly opt into season memberships or multi‑match packages. Even then, Ticketmaster usually plays a role.

How Ticketmaster Fits In

  • Membership seats often live in a dedicated account manager system but sync with Ticketmaster or the Atlanta United app.
  • You’ll still generally receive, transfer, and resell those tickets using similar tools.
  • Mobile entry at Mercedes‑Benz works the same way regardless of whether the ticket is single‑match or from a membership.

If you already have season tickets and something isn’t showing correctly in Ticketmaster, contacting Atlanta United’s ticket office is usually more effective than contacting general Ticketmaster support, especially if the issue involves a plan or membership benefit rather than a single purchase.

Getting Help With Atlanta United Ticketmaster Issues

If you run into problems—like tickets not appearing, transfer errors, or trouble at the gate—you have a couple of local and national options.

1. Ticketmaster Customer Support

For issues like:

  • Billing questions
  • Order confirmation not received
  • Problems with your Ticketmaster login

You can contact Ticketmaster through its online help center or in‑app support. Response is typically through email or chat, not a walk‑in location in Atlanta.

2. Atlanta United / Mercedes‑Benz Stadium Support

For problems specific to matchday in Atlanta, such as:

  • Tickets not scanning at the gate
  • Help with the stadium app
  • Seat location questions once inside the venue

You can seek in‑person assistance from guest services at Mercedes‑Benz Stadium. On match days, you’ll find:

  • Guest Service desks and kiosks inside the stadium at various levels
  • Staff near major gates (like Gate 2 near the Home Depot Backyard and other entrances) who can direct you to the right help point

If you need to reach the stadium or Atlanta United office during the week, look for the main Mercedes‑Benz Stadium / Atlanta United ticket office contact information through official channels and confirm hours, as they can vary by season and event schedule.

💡 Atlanta tip: If you’re coming from outside the city or arriving close to kickoff, plan some extra time to resolve any ticket issues—especially for Saturday evening matches when downtown is busy with multiple events.

Getting to Mercedes‑Benz Stadium for Your Ticketed Match

Your Ticketmaster ticket gets you into the match; the rest is planning how to reach the stadium from where you are in Atlanta.

MARTA (Recommended for Many Fans)

Two rail stations are commonly used:

  • GWCC/CNN Center Station (Blue/Green Line) – Short walk to Mercedes‑Benz Stadium
  • Vine City Station (Blue/Green Line) – Often less crowded after matches

If you live in Midtown, Buckhead, Sandy Springs, Decatur, College Park, or near other MARTA rail lines, riding MARTA can be easier than dealing with parking near the stadium.

Driving and Parking

If you prefer to drive:

  • Many lots and decks around Downtown Atlanta, Castleberry Hill, and the Georgia World Congress Center sell parking in advance.
  • Some parking can be purchased through the same event ecosystem associated with your Ticketmaster ticket, but policies vary.

Factor in heavy traffic on I‑20, I‑75/I‑85, and around Northside Drive on match days—especially for big rivalry or playoff games.

Key Takeaways for Atlanta United Ticketmaster Users

  • Ticketmaster is the primary platform for Atlanta United home match tickets at Mercedes‑Benz Stadium.
  • Expect mobile-only tickets; paper tickets and PDFs are generally not accepted.
  • You’ll buy, store, transfer, and resell tickets through Ticketmaster and/or the Atlanta United / Mercedes‑Benz Stadium app.
  • For matchday problems, guest services at Mercedes‑Benz Stadium can often help faster than remote support.
  • Plan your transportation in Atlanta (MARTA vs driving) alongside your Ticketmaster purchase so you’re not rushing at kickoff.

Understanding how Atlanta United and Ticketmaster work together makes matchday smoother—whether you’re a local in Midtown, a visitor staying Downtown, or a fan driving in from the suburbs for a night out in Atlanta.