What Is the Phone Number for Atlanta? Key Numbers Every ATL Resident and Visitor Should Know

If you search for the “phone number for Atlanta”, you’ll quickly find that there isn’t just one single number that represents the entire city. Instead, Atlanta uses a mix of area codes and important city and county phone lines to connect you with the right service.

This guide breaks down what people usually mean when they ask for Atlanta’s phone number and gives you the most useful phone numbers for life in Atlanta, Georgia.

Is There One Official “Phone Number for Atlanta”?

No. Atlanta does not have one single citywide phone number.

When people ask this, they usually mean one of three things:

1. The main area code for Atlanta
2. A general information or non-emergency line for the city
3. Specific city or county departments (like water, permits, or police non-emergency)

To help you quickly find what you need, here are the core numbers most people are looking for:

Quick Reference: Key Phone Numbers for Atlanta

These are not the only important numbers in Atlanta, but they are some of the most commonly needed citywide contacts.

Atlanta’s Area Codes: The “Phone Number for Atlanta” Starting Point

If you’re asking about the phone number for Atlanta in the sense of “what number do Atlanta phone numbers start with?”, you’re looking for area codes.

Atlanta is served by multiple overlapping area codes:

Primary Area Codes in the City of Atlanta

• 404 – Historically the main Atlanta area code; many long-time local numbers still start with 404.
• 470 – An overlay area code used in the Atlanta region.
• 678 – Another common overlay for metro Atlanta.
• 770 – Often associated with Atlanta suburbs but still part of the Atlanta metro dialing area.

All of these can be legitimate “Atlanta phone numbers.”
If you see a number starting with 404, 470, 678, or 770, it can be a local Atlanta-area number.

📌 Tip: In Atlanta, you must usually dial 10 digits (area code + number), even for local calls, because of these overlapping area codes.

General City Information: Calling 311 in Atlanta

For many residents, the closest thing to a single “phone number for Atlanta” is 311.

What Is 311 in Atlanta?

311 is the City of Atlanta’s non-emergency information and service request line. It connects you with the ATL311 Customer Service Center, which helps with:

• Reporting potholes, broken streetlights, or graffiti
• Questions about trash, recycling, or yard waste pickup
• Issues with water/sewer billing (for City of Atlanta water customers)
• Information about city ordinances, permits, and licenses
• General questions about city services and schedules

If dialing 311 doesn’t work from your phone or you’re calling from outside the city, you can use:

• ATL311 direct line:404‑546‑0311

This is often the best number to call when you don’t know which specific department you need, but you know your issue is city-related and not an emergency.

Emergencies in Atlanta: 911

For any life-threatening or urgent emergency in Atlanta, including:

• Active crimes
• Fires
• Serious medical situations
• Traffic accidents with injuries

Call 911 immediately.

This works across Atlanta, Fulton County, DeKalb County, and the broader metro area, and dispatchers will route your call appropriately based on your location.

Police Non-Emergency Numbers in Atlanta

If you need police assistance but it’s not an emergency, it’s better to use a non-emergency line instead of 911.

City of Atlanta Police Non-Emergency

• Atlanta Police Department (APD) non-emergency:
  404‑658‑6666

You might use this number for:

• Noise complaints (without immediate danger)
• Reporting a past incident (like a car break-in that is no longer in progress)
• Non-urgent information requests about reports or cases

If you’re in an unincorporated area of Fulton or DeKalb County or another metro city (like Sandy Springs or Decatur), your local police department will have its own non-emergency number, but 911 is still the universal emergency line.

Fulton County: Key Government Phone Number

Much of Atlanta sits in Fulton County, so people sometimes look for the county’s main number when they say “phone number for Atlanta.”

• Fulton County Government main line:
  404‑612‑4000

This number can connect you with:

• Fulton County Courts and Clerk’s offices
• Property tax and tax assessor offices
• Voter registration and elections
• Public health and other county-level services

If you live in the DeKalb County portion of Atlanta, you may also work with DeKalb County offices instead, but the city address and ZIP code will still show as Atlanta.

City of Atlanta Government: Main Contacts

If your question is more about City Hall or general city government, these numbers are useful.

Atlanta City Hall

• General City Government / Mayor’s Office (main switchboard):
  404‑330‑6000
  (City Hall is located at 55 Trinity Ave SW, Atlanta, GA 30303.)

From this main number, you can be directed to departments like:

• Planning and Permitting
• Public Works
• Parks and Recreation
• Watershed Management (water and sewer services)

Common City Service Phone Numbers

While 311 is the best starting point, some residents prefer direct numbers once they know the department they need, such as:

• Watershed Management (water services customer service): Frequently accessed through 311 or city customer service lines.
• Solid Waste Services (trash & recycling): Also typically accessed via 311.

If you’re not sure which department to call, start with 311 or 404‑546‑0311, explain your issue, and ask to be routed.

Hartsfield–Jackson Atlanta International Airport Phone Number

Another common meaning of “phone number for Atlanta” is the airport, since it’s many visitors’ first contact point.

• Hartsfield–Jackson Atlanta International Airport general information:
  800‑897‑1910

This number typically provides:

• Flight and gate information (often via automated systems)
• Parking and ground transportation details
• General airport services information

For airline-specific questions (like reservations or baggage), you’ll still need your airline’s customer service number.

Utility and Service Numbers Many Atlanta Residents Need

While these aren’t “the phone number for Atlanta” as a whole, they’re core to daily life in the city.

City Water (City of Atlanta Department of Watershed Management)

If your address is within the City of Atlanta water service area, billing and service questions usually go through:

• ATL311 (311 or 404‑546‑0311) – ask for Watershed Management or Water Billing.

Power Service (Atlanta Area)

Most of the Atlanta area is served by Georgia Power, which has its own customer service and outage numbers (look on your bill or provider website). These are not city-run numbers, but they’re important for residents.

How to Figure Out Which Atlanta Number You Actually Need

When you’re not sure what “phone number for Atlanta” applies to your situation, use this quick guide:

• Need immediate help with a dangerous or life-threatening situation?
  → Call 911.

• Have a city-related question or need to report an issue (trash, water, roads) inside Atlanta city limits?
  → Call 311 or 404‑546‑0311.

• Need non-urgent police assistance in the City of Atlanta?
  → Call 404‑658‑6666.

• Not sure if your issue is city or county, or you know it’s county-related (like some court or tax issues)?
  → Call Fulton County main line at 404‑612‑4000.

• Visiting Atlanta and need airport information?
  → Call Hartsfield–Jackson Airport at 800‑897‑1910.

In summary, there isn’t one single “phone number for Atlanta,” but a set of core numbers that cover most needs:

• 911 – Emergencies
• 311 / 404‑546‑0311 – City of Atlanta general information and services
• 404‑658‑6666 – Atlanta Police non-emergency
• 404‑612‑4000 – Fulton County main government line
• 800‑897‑1910 – Atlanta airport information

Knowing which of these fits your situation will help you get the right help quickly anywhere in Atlanta, Georgia.