Front Desk Jobs in Atlanta: Where to Find Work, What to Expect, and How to Get Hired

Looking for front desk jobs in Atlanta—or trying to figure out if this kind of role is right for you? Atlanta’s mix of hotels, corporate offices, medical facilities, and apartment communities means there are many front-facing roles for people who are organized, reliable, and good with people.

This guide walks you through where front desk jobs are in Atlanta, typical pay ranges, requirements, schedules, and practical steps to get hired locally.

What “Front Desk” Means in Atlanta

“Front desk” in Atlanta usually refers to customer-facing, reception, or administrative roles, such as:

• Hotel front desk agent
• Medical office receptionist
• Corporate receptionist
• Apartment leasing office receptionist
• Salon/spa front desk coordinator
• Fitness center or community front desk attendant

Across metro Atlanta—Midtown, Downtown, Buckhead, Perimeter Center, the Airport area, and the suburbs—these jobs often focus on:

• Greeting guests, patients, or clients
• Answering phones and routing calls
• Managing appointments or reservations
• Checking people in and out
• Handling basic paperwork and payments
• Providing directions and information

If you’re personable, calm under pressure, and comfortable with basic computer work, Atlanta’s front desk roles can offer steady entry-level employment with room to grow.

Common Types of Front Desk Jobs in Atlanta

1. Hotel & Hospitality Front Desk

Atlanta has a strong hospitality and convention scene, especially around:

• Downtown (near the Georgia World Congress Center, State Farm Arena, Mercedes-Benz Stadium)
• Midtown (near the Fox Theatre, arts district, and corporate offices)
• Buckhead (upscale hotels and business travelers)
• Hartsfield–Jackson Atlanta International Airport area (College Park, East Point)

Typical duties:

• Check guests in and out
• Handle reservations and room changes
• Answer questions about Atlanta attractions, MARTA, parking, and dining
• Respond to guest issues and coordinate with housekeeping/maintenance

Good fit if you: enjoy helping travelers, can work weekends and evenings, and are comfortable handling busy rush periods.

2. Medical Office Receptionist

Healthcare is a major employer in Atlanta, with front desk roles at:

• Hospital systems (e.g., large hospitals in Midtown, Buckhead, and Sandy Springs)
• Urgent care centers across metro Atlanta
• Private practices (dentists, primary care, specialists) in areas like Decatur, Duluth, Marietta, and more

Typical duties:

• Check patients in and verify insurance
• Schedule and confirm appointments
• Collect co-pays and update patient records
• Answer phones and route messages to nurses or providers

Good fit if you: can handle sensitive information, stay organized, and remain calm with stressed or sick patients.

3. Corporate & Office Receptionist

Many Atlanta companies—especially around Midtown, Buckhead, Downtown, and Perimeter Center (Dunwoody/Sandy Springs)—hire front desk receptionists.

Typical duties:

• Greet visitors and manage sign-ins/badges
• Answer and route calls
• Manage meeting rooms and deliveries
• Handle light administrative work (mail, copies, data entry)

Good fit if you: like a more predictable weekday schedule and office environment.

4. Residential, Fitness, and Community Front Desk

You’ll find front desk or concierge-style roles at:

• Apartment communities in Inman Park, West Midtown, Buckhead, and the suburbs
• Condo buildings in Midtown and Downtown
• Gyms and fitness centers across the metro area
• Community centers, recreation centers, and YMCAs

Typical duties:

• Check members or residents in
• Answer questions about amenities, hours, and policies
• Handle membership paperwork or resident requests
• Monitor lobby or entrance areas

Good fit if you: like a more relaxed atmosphere and enjoy getting to know regular members or residents.

Front Desk Pay Ranges in Atlanta

Pay can vary by employer and experience, but common hourly ranges in Atlanta look roughly like this:

Some positions may also offer:

• Health benefits (more common with full-time roles)
• Paid time off
• Free or discounted parking or MARTA passes
• Hotel discounts or apartment/fitness perks

Typical Requirements for Front Desk Jobs in Atlanta

Most front desk jobs in Atlanta are entry-level friendly, but employers often look for:

Education & Experience

• High school diploma or GED (standard requirement)
• Previous customer service experience (retail, call center, food service) is often enough
• For medical roles, some offices prefer medical office or insurance experience, but many will train

Skills

Atlanta employers typically expect:

• Clear communication (in person and on the phone)
• Basic computer skills (email, scheduling software, Microsoft Office)
• Professional attitude and appearance
• Reliability and punctuality (especially important if you open or close the office)
• Problem-solving and staying calm with upset guests or patients

Spanish or other language skills can be a plus, especially in diverse areas of the city.

Background Checks & Screening

Many Atlanta employers, especially in healthcare, corporate offices, and residential buildings, may require:

• Background check
• Drug screening (varies by employer)
• For some medical or corporate roles, confidentiality agreements

Schedules: What Hours Do Front Desk Jobs Work in Atlanta?

Your schedule depends heavily on the type of employer:

• Hotels & Airport-area jobs:

  • 24/7 operations
  • Expect night shifts, weekends, and holidays
  • Good if you need non-traditional hours

• Medical offices:

  • Mostly weekday daytime schedules
  • Some urgent care centers and specialist offices may offer evening/weekend hours

• Corporate offices:

  • Typically Monday–Friday, business hours
  • One of the more predictable schedule options

• Apartment, condo, and fitness centers:

  • Mix of evenings, early mornings, and weekends
  • Rotating schedules across a team

When interviewing for front desk roles in Atlanta, always ask about:

• Expected shift times
• Weekend and holiday requirements
• Whether schedules stay consistent or change week to week

Where to Look for Front Desk Jobs in Atlanta

You can find front desk roles across the metro area. These strategies are practical for local job seekers.

1. Hospitality & Tourism Areas

Focus on clusters of hotels and event venues:

• Downtown Atlanta (around Centennial Olympic Park, World of Coca-Cola, Georgia Aquarium)
• Midtown (Peachtree Street corridor, near Arts Center and Midtown MARTA stations)
• Buckhead (Peachtree Road corridor near Lenox Square and Phipps Plaza)
• Airport area (College Park, East Point, Virginia Avenue, and around Hartsfield–Jackson)

You can often:

• Check hotel lobby bulletin boards for job postings
• Walk in during slower times and ask about current openings and application procedures

2. Medical & Healthcare Corridors

Major healthcare employment hubs in metro Atlanta include:

• Midtown and Buckhead (large hospital and specialist offices)
• Sandy Springs / Perimeter (clusters of clinics and medical buildings)
• Decatur and east metro (medical parks and clinics)

Look for:

• Medical office buildings near major hospitals
• Urgent care centers in shopping plazas across the metro area

3. Corporate & Office Districts

Front desk and receptionist roles are common in:

• Downtown (Peachtree Center, Five Points area)
• Midtown (Peachtree Street, West Peachtree, Spring Street)
• Buckhead (high-rise office towers around Lenox and Buckhead MARTA stations)
• Perimeter Center (around Dunwoody/Sandy Springs and the Perimeter Mall area)

Many of these buildings use staffing agencies or property management companies to hire receptionists and lobby attendants.

4. Apartments, Condos, and Communities

Atlanta’s rapid growth has created many new luxury apartment buildings and condos, especially in:

• Midtown
• West Midtown
• Old Fourth Ward
• Buckhead
• In-town neighborhoods along the BeltLine

These properties may hire:

• Front desk concierges
• Leasing office receptionists
• Lobby or amenity attendants

You can usually find hiring information:

• On the property’s main office door or lobby
• On property management company job boards
• By calling the leasing office and asking about available front desk or concierge roles

Using Local Atlanta Resources to Find Front Desk Work

Several Atlanta-area organizations and offices can help you search and apply for front desk jobs.

Georgia Department of Labor (GDOL) – Atlanta Area

The GDOL provides job listings, resume help, and career services, which can be useful for entry-level and customer service roles.

Examples of local offices serving metro Atlanta include:

• Atlanta Career Center – North Metro
  2943 North Druid Hills Rd NE
  Atlanta, GA 30329
  Phone: (404) 679-5200

• Atlanta Career Center – South Metro
  2636 Martin Luther King Jr. Dr SW, Suite 14
  Atlanta, GA 30311
  Phone: (404) 699-6900

You can visit or call to ask about front desk, receptionist, and customer service job listings in the Atlanta area.

Atlanta-Focused Workforce & Training Programs

Various workforce programs in metro Atlanta offer:

• Job search assistance
• Resume workshops
• Basic computer skills training
• Help connecting with entry-level administrative and front desk roles

When you contact a program, mention that you’re specifically interested in front desk or receptionist work so they can match you with relevant openings.

Staffing & Temp Agencies in Atlanta

Many Atlanta front desk positions—especially in corporate offices and temporary event venues—are filled through staffing agencies.

Common categories they recruit for:

• Receptionist and administrative assistant roles
• Event staffing for conventions and conferences
• Short-term front desk coverage (vacation or maternity leave)

Search for staffing agencies in Downtown, Midtown, Buckhead, and Perimeter Center, and ask if they regularly place candidates in front desk, receptionist, or concierge positions.

How to Make Your Front Desk Application Strong in Atlanta

Tailor Your Resume to Customer Service

Highlight any experience where you:

• Worked with the public (retail, restaurants, call centers, volunteer work)
• Handled phones, scheduling, or payments
• Solved customer problems or handled complaints

Use keywords Atlanta employers expect, such as:

• Customer service
• Reception / front desk
• Scheduling and calendar management
• Multi-line phone systems
• Microsoft Office / basic computer skills

Present Yourself Professionally

For front desk roles, employers in Atlanta often pay close attention to:

• First impression (polite, confident, and clear communication)
• Neat, professional attire for interviews
• Punctuality (arrive at least 10–15 minutes early)

Even for more casual environments (like gyms or apartments), being organized and respectful in your interactions can set you apart.

Practice Common Interview Questions

Expect questions like:

• “Tell me about a time you handled a difficult customer or guest.”
• “How do you respond when multiple people need your attention at once?”
• “What does good customer service mean to you?”
• “Are you comfortable working weekends or evenings?” (especially for hotels and residential properties)

Prepare short, clear examples from your past experience, even if it’s from non-front-desk jobs.

Building Skills for Better Front Desk Opportunities in Atlanta

If you’re new to this type of work, consider:

• Basic computer or office software classes

  • Community centers and workforce programs sometimes offer free or low-cost courses on email, Word, and Excel.

• Customer service or hospitality training

  • Some Atlanta-area programs focus on preparing people for roles in hotels, restaurants, and tourism.

• Medical office administration courses

  • Local technical colleges in the metro area may offer short programs or certificates that make you more competitive for medical receptionist roles.

These steps can help you qualify for higher-paying front desk jobs in Atlanta over time.

Is a Front Desk Job in Atlanta Right for You?

Front desk jobs in Atlanta can be a good fit if you:

• Enjoy talking to people and solving small problems
• Want to work in hospitality, healthcare, offices, or residential communities
• Need an entry-level role with potential for advancement
• Can handle being “the face” of a business or office

From hotel lobbies Downtown to medical offices in Sandy Springs and corporate towers in Buckhead, Atlanta offers a wide range of front desk opportunities. If you focus your search in the right neighborhoods, use local resources like the Georgia Department of Labor and workforce centers, and present yourself professionally, you can find a front desk role that suits your schedule and career goals in the city.